Terms & Conditions

1. Acceptance of Terms By accessing or using our website (www.galaxypharma.in) or any services offered by Galaxy Pharma ("Company"), you confirm that you have read, understood, and agree to be bound by these Terms and Conditions ("Terms") without limitation or qualification. If you do not agree, please refrain from using the Website.

2. Legal Framework This document constitutes an electronic record under the Information Technology Act, 2000 and relevant rules. It is generated by a computer system and does not require physical or digital signatures. These Terms comply with Rule 3(1) of the Information Technology (Intermediaries Guidelines) Rules, 2011.

3. Definitions

  • "Applicable Law": Refers to Indian laws, rules, regulations, judgments, etc.

  • "Bulk Order": Any large-scale order negotiated directly with Galaxy Pharma.

  • "Company" / "We" / "Us": Refers to Galaxy Pharma, including all its employees, affiliates, and agents.

  • "Company Intellectual Property": Includes trademarks, content, website design, and user data collected under the privacy policy.

  • "Products": Ayurvedic medicinal and lifestyle items offered on the Website.

  • "Services": Services offered through the Website related to the Products.

  • "User" / "Users" / "You": Any individual who accesses or uses the Website.

  • "Website": www.galaxypharma.in, including subdomains.

4. Interpretation Guidelines Terms like "herein," "include," and variations of gender and number shall be interpreted broadly to ensure clarity and enforceability of these Terms.

5. Website Use and Account Registration

  • Users must be at least 18 years of age and legally competent to contract.

  • Guest users have limited access; full services require registration.

  • Users are responsible for safeguarding their login credentials.

  • Providing false or incomplete information may lead to suspension or termination of access.

6. Product Information

  • All products are listed on an "as available" basis.

  • Products are for personal use only and not for resale.

  • Galaxy Pharma reserves the right to cancel bulk/commercial orders.

7. Payments

  • Product prices are listed on the Website and may change without notice.

  • Payments can be made via credit/debit cards, net banking, or cash on delivery (COD).

  • Additional COD charges may apply.

  • Galaxy Pharma is not liable for issues with third-party payment gateways.

8. Shipping and Delivery

  • Products are shipped via logistics partners.

  • Delivery charges are shown at checkout.

  • No returns are accepted unless products are damaged, expired, or defective upon delivery.

9. Intellectual Property

  • All content on the Website is the exclusive property of Galaxy Pharma.

  • Reproduction or commercial use is prohibited without written permission.

10. Indemnification Users agree to indemnify Galaxy Pharma and its affiliates against any losses or claims arising from their use of the Website or violation of these Terms.

11. Limitation of Liability

  • Galaxy Pharma is not liable for indirect, incidental, or consequential damages.

  • Maximum liability is limited to INR 200.

12. Code of Conduct Users agree not to:

  • Upload harmful or offensive content.

  • Violate intellectual property rights.

  • Use the Website for unlawful purposes.

  • Mislead, impersonate, or harass others. Violation may result in termination of access.

13. Governing Law and Dispute Resolution

  • Governed by Indian laws.

  • Jurisdiction: Courts of [Insert Jurisdiction].

  • Disputes shall be resolved via arbitration in accordance with the Arbitration and Conciliation Act, 1996, held in [Insert Location] and conducted in English.

14. Miscellaneous

  • Galaxy Pharma reserves the right to update these Terms at any time.

  • If any provision is deemed invalid, the remainder will remain in effect.

  • The Company may assign its rights and obligations without user consent.

  • Use of the Website does not create any partnership or agency.

  • Contact information (emails/phone numbers) may be used for order assistance and customer service. Users consent to communication via third-party tools even if DND is activated.

Contact Information For questions regarding these Terms, please contact us at GalaxyPharmaofficial@gmailcom.

Last Updated: 31 July 2025